AI Brand Intelligence · for marketing and communications

How do you get an AI to sound like someone?

An AI-ready brand foundation that lets more people across the organisation write with AI without losing tone, direction or credibility. Marketing owns the voice. The whole organisation uses it.

This is my favourite question

The hardest thing with AI right now is getting a voice that feels human

Getting AI to write quickly and efficiently isn't particularly hard anymore. Getting it to feel like you, hit exactly right and not drift off into something generic, that's where it gets hard for real.

The good news is that you can build this away. With the right foundation, AI can sound like you, even when someone new on the team is the one prompting.

Angelika · GrowingSmart
AI Brand Intelligence · three levels

Three ways in

We design the engagement in three levels depending on where you are today. We set the investment together once we understand the scope.

AI Brand Foundation

For those who already have a clear brand foundation but need to make it usable in AI.

  • Review of your existing brand material
  • AI-ready tone of voice
  • Instructions for AI
  • Examples of right and wrong
  • Foundational structure for a skill, custom GPT or guideline document

AI Brand System from the ground up

For those who lack a clear brand platform or need to build both brand and AI structure at the same time.

  • Brand foundation
  • Target audience and messaging
  • Tone of voice
  • AI Brand Intelligence
  • Processes and practical implementation
AI Brand Intelligence · what it contains

Your brand intelligence in a format AI can actually use

It can become a skill, a guideline document, a custom GPT or another solution depending on the tools you work in. Once the foundation is in place, it can be connected to different processes, for example content, sales, webinars, campaigns or customer communication.

Voice & tone

Your brand voice in an AI format you can actually use.

ICP & audiences

Your audiences and their language, documented for AI.

Messaging & positioning

Your messages and positioning so AI can reuse them.

Writing rules for AI

Your writing rules translated into instructions AI understands.

Right vs wrong examples

Concrete comparisons so AI knows what's approved and what isn't.

Situational instructions

Guidelines for different contexts: campaigns, customer communication, sales and webinars.

Quality criteria

Clear criteria for what you consider publishable content.

Reasoning guides

Guidelines for how AI should think before it writes, not just what it writes.

We've spent many hours understanding and building away AI's default language. AI Brand Intelligence is a system that gets AI to work the way a knowledgeable person in the organisation would. More comprehensive than a prompt or a short guide.

The results

The best part is what happens next

What I enjoy most about setting the foundation with clients is seeing the shift afterwards. People start noticing what generic text sounds like and sharpen their own writing. Managers stop rewriting AI drafts because the support comes before the text is passed on. More people also feel confident representing the organisation when they know the text already holds the line before it's published.

That's where the real gains are. People listen to people. When the confidence is built into the tool, ten people can tell your story instead of one.

Why this is needed

Your brand documents are written for humans

Most companies already have brand platforms, tone of voice guides and writing rules. They work well for people who already know the brand. For AI, it's rarely enough, and it shows in the content.

AI fills in the gaps itself

When the instruction is unclear, AI pulls the default language from its training data. The result comes out polished without sounding like you, and the difference usually shows immediately in the text.

Quality assurance gets hard

When more people produce with AI at the same time and the brand foundation isn't AI-ready, it becomes unclear what's approved and what isn't.

Onboarding takes too long

New people need to learn both AI and the brand at the same time. Without the right foundation, it takes far too long before they write things you actually want to publish.

The bigger picture

This is about so much more than marketing

AI writing is no longer a marketing question. The salesperson writes their proposal, support writes their customer replies, the manager writes their emails — all with AI. I actually think that's good. The freedom gets things moving.

But without a shared foundation, every text drifts toward AI's default language. Suddenly your voice is being written by twenty people in twenty different chats. None of them are working from anything common.

The problem grows with every channel added. A single AI text that sounds generic is a cosmetic flaw. When your website, emails, proposals and customer service all carry the same voiceless language they reinforce each other. The customer encounters a company without a sender at every touchpoint. What started as a detail becomes a brand risk as AI is used across more and more channels.

You can wrestle with AI, we all do. It learns something about you through memory, but it's hard to control and it doesn't follow your colleagues. That's why I build the rules where they hold — in a skill or a knowledge document that gives the same guidance every time, for everyone who writes.

Try the method

Want to experience the method yourself?

I regularly invite a small number of people to test a simpler voice package, completely free. You get a personal code, answer 15 questions by voice directly on your phone, and a quarter of an hour later you're done. A few minutes after that you have your own voice package, ready to use in ChatGPT, Copilot or Claude.

It's the same method as the full version, at a smaller scale. You get to experience for yourself what the difference feels like when AI actually knows how you sound.

Want a code? Email me at angelika.strandberg@growingsmart.se and I'll send one.

About the method

Who's behind the method

My name is Angelika Strandberg and I've worked in communications my entire career, including as a marketing and communications director. I've been ghostwriting for leaders and experts long before AI made that a concept, so I know what it feels like when the voice is right.

In recent years I've put the same energy into language models. Today I teach at Berghs, with the courses AI for Communicators and AI for Project Management. The method has been developed in real client engagements with several brands. I'm the facilitator who draws out the material, but you are the source. Your voice is already inside your organisation — my job is to get it out.

Try it yourself

Tonläget, our public GPT

A first step toward AI Brand Intelligence. A custom GPT that guides you through structured questions and helps you build a personal tone-of-voice document. Free to use. (Currently Swedish only.)

Tonläget

340+ conversations · 4.8/5 rating

Structured questions that help you build a personal tone-of-voice document. Then paste the result into your ChatGPT settings and let the AI write like you.

Open in ChatGPT
Read more

Background and reasoning

Blog post (in Swedish)

"I don't like the way it writes." Have you felt that when trying ChatGPT? (Swedish post)

On the problem of generic AI writing and two concrete methods for training AI to write in your own style, including how to build a "style block" and why AI tends to overuse certain punctuation.

Read the full post
The packaging

You own the package, even afterwards

Here's the thing about the packaging. You're not buying a platform or per-user licences. Everything is delivered in formats you own and can update yourself, built for ChatGPT, Copilot and Claude and for whatever comes after them. Switch tools and the voice comes with you.

When we're done you have both the package and the knowledge to keep it alive. The business changes, the tone is adjusted, new products are added. You should be able to update that without calling me every time. The goal is actually that you won't need me.

Questions about AI Brand Intelligence

Quick answers to what people usually ask.

What is AI Brand Intelligence?
An AI-ready brand foundation: your brand's voice, rules and knowledge packaged in a format AI tools can actually use. The result is that more people on your team can create content that sounds like you, in ChatGPT, Claude or Copilot.
Why isn't our regular brand book enough?
Brand documents are written for humans: inspiring, visual and open to interpretation. An AI needs something else: clear rules, examples of right and wrong, and structures it can follow. We translate your existing identity into that format.
What does AI Brand Intelligence cost?
Three levels: Foundation as the entry level, Content System for teams that want the full content engine, and a version where we build the brand foundation from scratch. Book a call for a proposal based on your level.
How long does it take to build?
Foundation is normally delivered within a few weeks. Content System takes longer because we test and adjust against your real content until the tone is right.
Does it work with ChatGPT, Claude and Copilot?
Yes. The packaging is tool-independent and delivered in formats that work across all three platforms, including instructions for how your team uses it day to day.

Want to make your brand
AI-ready?

We take the conversation from your situation. We start by understanding how you work today before we talk about the solution.